Privacy Policy and Cookies

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SQL CoPilot Ltd respects your privacy. All information you give us is held with the utmost care and security.

Use of information

SQL CoPilot will not collect any personal information about individuals except as set out in this privacy policy.

Examples of the types of personal information we will collect are: name, company, postal address and email address.

We will use the personal information provided to us in order to:

  • process orders submitted by you;
  • administrate or otherwise carry out our obligations in relation to any agreement you have with us;
  • anticipate and resolve any problems with any goods or services supplied to you;
  • track sales data;
  • send you our newsletter, where this is requested by you;
  • track your engagement with us, including through our website, articles and newsletters;

We may collect any personal information provided by you to us through this website or through your email or other communications with us. Certain information is collected automatically, as described later in the privacy policy.

We also collect information from you if you choose to take part in any of our on-site surveys or promotions. We will use this information to administer the promotion, help us to plan other promotions and improve the services we provide.

Third-Parties and their sites

Where our services make use of payment services provided by third parties any of your personal information stored by such third parties shall be subject to their privacy provisions.

Whilst we choose our business partners carefully, unfortunately we cannot be responsible for their privacy policies and practices or those of other sites that you access using links from our site. Therefore we recommend that you check the policy of each site you visit.

Log files/IP addresses

When you visit our website, we automatically log your IP address which is recognized by our web server. We use IP addresses to help us administer the website, to collect broad demographic information for aggregate use and to track your engagement with us.

Cookies

Cookies are very small text files saved to your computer used to track user navigation around a website.

We use tracking cookies to track your movement within our website. You'll receive this cookie when you visit our websites but the information it collects will remain anonymous.

Disabling/Enabling Cookies – users have the ability to accept or disable cookies by modifying the settings in their browser. Disabling cookies, however, may mean that some functionality may be affected.

Disclosures

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged or entitled to do so (for example, if required to do so by Court order or for the purposes of identifying fraud or other crime).

We will only disclose your personal information to a third party either as part of a reorganization or a sale of the assets of SQL CoPilot Ltd and/or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security

We have implemented technology and policies to help safeguard your privacy from unauthorized access and improper use. For example, transactions conducted through the website are encrypted and user log-in for the monthly subscription is subject to password protection. We will continue to monitor and update security measures as new technology becomes available as appropriate to the website.

Your consent

By using our website, or giving us your details at an exhibition, you consent to the collection and use of this information by SQL CoPilot. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we would disclose it.

Contacting us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending a message via the contact form.

Cancellations

In compliance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel an order within 14 days of purchase.

To cancel, please use the support email given to you after the order or use the contact form.

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